Welcome to
Satoricamp.This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or participate in our journeys, retreats, events, and related services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Satoricamp provides cultural, wellness, and immersive travel experiences in Japan, including curated group journeys, private trips, retreats, workshops, and related services.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you contact us, submit an inquiry, apply for a journey, or subscribe to updates, we may collect:
- Name
- Email address
- Phone number
- Country of residence
- Travel preferences
- Dietary or wellness-related preferences
- Emergency contact information
- Any other information you voluntarily provide
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Respond to inquiries and applications
- Organize and manage journeys and retreats
- Provide customer support
- Send important updates related to bookings or events
- Improve our website and services
- Send newsletters or marketing communications (only if you opt in)
- Comply with legal obligations
4. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
We may use third-party services such as:
These services may collect anonymized usage data and use cookies according to their own privacy policies.
You can disable cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our services, including:
- Accommodation providers
- Local tour operators, guides and experience partners
- Payment processors
- Email/newsletter platforms
- Website and analytics providers
We may also disclose information if required by law or to protect our rights and safety.
6. International Data Transfers
Because Satoricamp works with international travelers and service providers, your information may be processed or stored in countries outside your own country of residence.
We take reasonable steps to ensure your data is handled securely.
7. Data Retention
We retain personal information only as long as necessary for:
- Providing our services
- Legal and accounting obligations
- Resolving disputes
- Business operations
When no longer needed, we will securely delete or anonymize your information.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your information
- Correction of inaccurate data
- Deletion of your data
- Withdrawal of consent
- Objection to certain processing activities
To make a request, please contact us using the information below.
9. Email Communications
If you subscribe to our newsletter or updates, you may receive occasional emails about:
- Upcoming journeys
- Retreats and events
- New experiences
- Articles or announcements
You can unsubscribe at any time using the unsubscribe link included in emails.
10. SMS / Text Messaging
If you provide your phone number and opt in through our website forms, Satoricamp may send you text messages related to your journey planning and inquiries (customer care), as well as occasional promotional messages about journeys, retreats, and events.
- Message frequency varies.
- Message and data rates may apply.
- You can opt out at any time by replying STOP.
- Consent to receive text messages is not required to use our services.
- You must be 18 years or older to consent to receive text messages.
11. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
Please review their privacy policies separately.
13. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will delete it promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised “Last Updated” date.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Website:
Satoricamp Contact Page 
